Torms ot Service

Terms of Service

Last Updated: September 2026

Welcome to Oakvere.

These Terms of Service ("Terms") govern your access to and use of the Oakvere website and your purchase of products through our online store.

By visiting our website, placing an order, or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

1. About Oakvere

Oakvere is an online retailer specializing in thoughtfully selected kitchen, home, and lifestyle products.

Business Information:

Business Name:
FULLY TABLEWARE & EQUIPMENT LIMITED

Business Registration Number:
69903134-000-09-25-6

Nature of Business:
Trading

Business Address:

G/F 303 Shanghai Street
Yau Ma Tei
KL

Customer Support Email:

📧 support@oakvere.com

2. Website Use

By using Oakvere's website, you agree that you will:

  • Provide accurate and complete information when placing an order
  • Use the website only for lawful purposes
  • Not attempt to interfere with website security or operation
  • Not use our content without permission

Oakvere reserves the right to restrict access to users who violate these Terms.

3. Products & Product Information

We make every effort to ensure product descriptions, images, pricing, and availability are accurate.

However, please note:

  • Product colors may vary slightly depending on device screens
  • Minor differences may occur due to manufacturing processes
  • Product availability may change without notice

Oakvere reserves the right to update product information, discontinue products, or correct errors when necessary.

4. Orders & Acceptance

When you place an order through Oakvere, you agree that:

  • All information provided is accurate
  • You are authorized to use the selected payment method
  • You accept the product details and pricing shown at checkout

After placing an order, you will receive an order confirmation email.

Oakvere reserves the right to refuse or cancel orders in situations including:

  • Suspected fraudulent activity
  • Incorrect pricing information
  • Product availability issues
  • Violation of these Terms

If an order is cancelled after payment, a full refund will be issued.

5. Payment Terms

We accept secure payment methods available during checkout, including:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Other supported payment providers

All payments must be completed before order processing begins.

Payment information is securely processed through trusted third-party payment providers.

Oakvere does not store complete payment card information.

6. Shipping

Orders are processed according to our Shipping Policy.

Processing time:

1–3 business days

Estimated delivery times vary depending on destination.

For complete shipping information, please review:

Shipping Policy

Oakvere is not responsible for delays caused by:

  • Carrier issues
  • Weather conditions
  • Customs processing
  • Incorrect customer-provided addresses

7. Returns & Refunds

Returns and refunds are handled according to our:

Return & Refund Policy

Customers may request eligible returns within:

30 days after delivery

Please review our Return Policy for complete requirements and procedures.

8. Customer Information

When you provide personal information through Oakvere, you agree that the information provided is accurate and current.

Your personal information is handled according to our:

Privacy Policy

We take reasonable steps to protect customer information and maintain a secure shopping experience.

9. Intellectual Property

All content on the Oakvere website, including:

  • Brand name
  • Logo
  • Images
  • Product descriptions
  • Website design
  • Text content

is owned by Oakvere or its partners and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Oakvere shall not be responsible for indirect, incidental, or consequential damages resulting from:

  • Website use
  • Product misuse
  • Delivery delays caused by third parties
  • Events beyond our reasonable control

Customers are responsible for using products according to their intended purpose and provided instructions.

11. Third-Party Services

Oakvere may use third-party services to support our business operations, including:

  • Payment processors
  • Shipping providers
  • Analytics services
  • Marketing platforms

These services operate according to their own terms and privacy policies.

12. Changes To These Terms

Oakvere reserves the right to update or modify these Terms at any time.

Changes will be posted on this page with an updated revision date.

Your continued use of our website after changes are posted means you accept the updated Terms.

13. Governing Terms

These Terms are governed by applicable laws and regulations relevant to Oakvere's business operations.

Any disputes will be handled through good-faith communication before pursuing other available remedies.

14. Contact Us

If you have any questions regarding these Terms, please contact:

Oakvere Customer Support

📧 Email:

support@oakvere.com

Thank you for choosing Oakvere.

We are committed to providing quality products, transparent service, and a reliable shopping experience.